Faqs

Brand promotions, corporate events, organizations of any kind, HR departments, sales and other training facilities, trade shows, schools, radio stations, fairs, concerts, sporting events, anything for prize giveaways.

With our online templates in Microsoft Word and Adobe Illustrator and PDF formats, you can take ordinary 8 ½” X 11” paper and create your own prizes/graphics. Customizing the Center Plate with your logo or brand works the same way. Click HERE to download easy-to-use templates. We can also design, laminate & die cut your graphics for a small surcharge.

The Prize Wheel* comes completely assembled but we include instructions and tools for changing the clicker. Please visit our online templates for customizing your prizes.

*Except for the 40” Prize Wheel (#63038) – this is shipped with the corresponding stand, complete assembly instructions, all fasteners, and wrenches need to assemble.

Prize Drop includes 3 pucks. To customize your graphics, use our online templates.

Absolutely! Black Wheels are made of a combination of extra tough ABS plastic and durable PETG plastic. Clear Wheels are made entirely of PETG. For Clicker Wheels, the clicker itself is made of virtually unbreakable nylon plastic, able to withstand hundreds of spins. The tabletop and floor stands and wall mounts are made of high quality, powder coated steel. The clicker has a 1-year warranty and all of our other products come with a 3-year warranty.*

*Excluding the Promo Wheel.

With our online templates in Microsoft Word and Adobe Illustrator and PDF formats, you can take ordinary 8 ½” X 11” paper and create your own prizes/graphics. Customizing the Center Plate with your logo or brand works the same way. Click HERE to download easy-to-use templates. We can also design, laminate & die cut your graphics for a small surcharge.

We ship within 2 business days of receipt of order or approval of artwork. Customer Service can confirm a ship date upon request. Same day shipping is available for a surcharge if an order is placed before 12 p.m. (noon) E.S.T.

Yes. Per the warranty section it states, “The product must be shipped prepaid in the original packaging or substantially similar packaging providing an equal amount of protection.” If a returned product is not resalable due to improper packaging, a restocking fee of 30% of the cost will be charged and shipping fees will not be reimbursed.

Small orders ship via FedEx or UPS ground. Large orders ship via LTL common carrier.

Yes. There is not an additional fee for using your own shipping account number.

Yes, we can print, laminate and die cut prize cards, center plates and other graphics from submitted artwork. Please refer to our price list for pricing and guidelines or contact customer service for any questions.

Yes, we routinely ship to Canada. Please contact customer service for freight rates and also for information about shipping to Mexico and the Caribbean.

Our products are made in the USA.

You can download a price list with an account or contact customer service.

We can drop ship and blind ship to your customer.