Our Guarantee

Limited Warranty

  1. Products are warranted to be free from defects in material and worksmanship. We agree to repair or replace any product that proves defective for a period of two years from date of purchase. The warranty may be enforced only by the original retail customer and is not transferable. Alteration, repair, or attempted repair of the unit by anyone not authorized will void this warranty. Damage resulting from shipment is not covered (claims for shipping damage must be presented to the shipper).

    The product must be shipped freight prepaid in the original packaging or substantially similar packaging providing an equal amount of protection. We will reimburse the cost of shipping at standard ground service freight rates to and from the repair facility.

    Sole liability for any defective product is limited to, at our option, the repair or replacement of the unit. Games People Play shall not be liable for any other damages, whether incidental, consequential, or damages based upon inconvenience, loss of the use of the unit, loss of time, or otherwise. This warranty is exclusive and is in lieu of all other warranties, express, or implied, including, but not limited to, implied warranties of merchantability or fitness for a particular purpose.

Caution

  1. Products are made of plastic and will not withstand temperatures exceeding 110 degrees for a period greater than one (1) hour. Do not leave the products in a location where it is subject to extremely hot temperatures.

    Note: Improper storage may void the warranty.

Claims

  1. Inspect all cartons/products immediately upon receipt for visible and/or concealed damages. Claims for missing or damaged goods must be made within 15 days after receipt of shipment or the claim will be denied. Please contact Customer Service with any questions about filing claims.

Returns

  1. Non-custom items in re-saleable condition may be returned with authorization only. 20% restocking fee will apply.

Shipping

  1. We will ship within 2 business days after receipt of your order for non-custom items. Drop/Blind shipping is available at no additional charge.